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Shipping and Delivery

How We Do It

Please allow 3 to 5 business days to get your package. Packages are shipped every Tuesday and Wednesday via USPS First class, Express and Priority. For international orders please allow 8 to 10 business days.

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Janae's Naturally Made Policies

A Hassle-Free Experience

At Janae's Naturally Made we want to make sure shopping at our welcoming Skin Care Store is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, get in touch. We look forward to serving you at Janae's Naturally Made.

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How Returns & Refunds  Work

Everything you need to know

You have 14 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition that you received it. Your item must in the original packaging.

We are NOT required to provide a refund or do replacements if you change your mind or make a wrong selection (FINAL SALE). If a item is broken when it gets to you please email me ( with a picture and your order number. There is no refunds once you purchase this is the final sale.

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